While we pride ourselves on the quality of our game components, some manufacturing issues can pop up from time to time. We would be happy to discuss the replacement of any misprinted, missing, or damaged components for any of our games.
We respectfully ask that you please do not contact our fulfillment partners directly with component replacement questions, as replacement requests are handled and processed by CTG directly.
For items damaged by shipping carrier or mishandling, such as game boxes, CTG reserves the right to offer store credit in lieu of a replacement box depending on the damage to the box, the customer’s location, and shipping charges.
To get a component replaced, simply go HERE and create a ticket. Please note that we do require pictures for all component replacement requests. This helps us determine whether an item warrants replacement, as well as providing documentation to forward to our manufacturer.